Privacy Policy for Winged Wonders

Last updated: 30/09/24

At Winged Wonders, accessible from www.wingedwonders.co.uk, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase products from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our website, we may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, postal address (if provided during transactions or communications).
  • Technical Information: IP address, browser type, operating system, and other data collected automatically through cookies and similar technologies when you interact with our site.
  • Transaction Information: Payment details, order history, and delivery address for purchases made on our website.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To process and manage your orders and deliveries.
  • To communicate with you regarding your orders, products, or inquiries.
  • To improve our website functionality and customer experience.
  • To send you promotional materials or newsletters if you have opted in to receive them.
  • To comply with legal obligations or resolve disputes.

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. We ensure that your data is stored securely and only accessible by authorized personnel. However, no online transmission of data can be guaranteed to be 100% secure, so we cannot guarantee the absolute security of your information.

4. Sharing of Information

We will not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our website and conduct our business (e.g., payment processors, delivery companies), but only to the extent necessary to perform these services.
  • To comply with legal obligations or respond to lawful requests, such as court orders or government regulations.

5. Cookies

Our website uses cookies to enhance your browsing experience and gather information on how you use our site. Cookies are small text files placed on your device by our website. You can manage your cookie preferences through your browser settings.

6. Your Rights

Under the Data Protection Act 2018 and GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of any incorrect or incomplete information.
  • Request deletion of your data (where applicable).
  • Object to the processing of your data under certain conditions.
  • Withdraw consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at info@wingedwonders.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies when visiting these sites.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated at the top of this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@wingedwonders.co.uk
Address: HR9 5BA, Ross-on-Wye, UK